Once you have decided what to buy, leave a comment on the post of any specific item on the blog. Yes, as simple as that.

Payments can be made to:

Roadziahana Binti Zakaria
Maybank
1551 2701 6337

YOU MUST:
1. email me the proof of payment
2. Your full name, address and phone number
3. Stated payment of which items (include ITEMS NUMBER)

It's better to write me all the details above every time you make payment.

Thanks for your cooperation.

Ladies,

I would like to clarify about special order request. Actually I am not really into accepting special order anymore, unless you’re familiar with all other charges.

That’s why sometimes you don’t receive my reply about your special order, why? Because 95% expecting, what you see in the internet, is what you pay. It is not. You have to remember, there are many other charges. I will explain below, and only if you’re willing to pay the other charges, then email me.

First of all, DO YOUR HOMEWORK. I try to spend my time replying emails and checking and updating my blogs rather than surfing internet checking prices for order that I know 95% not going to happen.

Here the basic:

1. Check the website of what item you want.
2. Now you want something, you see the price

How the price works in US online shopping:

1. Basic price
2. Sales Tax
3. Shipping Cost to recipient (in this case to my location)
4. Shipping Cost to you in M’sia (USPS and also Pos Laju)
5. Custom tax (from 10 to 15%)
6. My handling and fees (like packaging, tapes, labor and such)

So, basically if you see the price of the items $30, that is not all YOU SEE. That is the reason why I don’t reply to many request because they are too general, and I know that from 10 requests, sometimes not even one willing to pay the extra charges.

Here the samples of calculation:

Let say the item price $30.00 (you may think $30 x 3.5 = RM105.00 [wow that’s cheap!]. Well it is not 

Why? Let me explain:

1. Item $30
2. Texas Sales Tax 8.5%
3. Shipping cost to my place (varies), sometimes free, which is rare, but let say $9.90
4. Shipping to M’sia, it is not cheap ladies. 1 kg costs me about RM40.00, basically one handbag can cost me RM69.00
5. Kastam Fee about 10% to 15%
6. Handling and Fee (yes, I do business, not free service, hehehe), I charge around $30 to $40, depends of what item. But that basic.

Basically for item of $30, it will cost you RM326.20. I hope with this explanation, you will understand why I don’t really accepting special order UNLESS you’re wiling to pay other charges.

SAMPLE OF PRICING:

Price (a) $30.00
Inbound Shipping (b) $9.90

TOTAL a and b $39.90
Sales Tax (8.25%) $3.29
Outbound Shipping $35.00
fees & handling $15.00

US $93.2 (x3.5, may change)
RM 326.2

Again, the price for shipping and handling varies by weight and size of items.

Thank you for your cooperation.

Basically this is how we estimate the delivery time frame:

1) Electronic notification of shipment from www.usps.com - Day 1
2) International dispatch (box gets on the plane) - +6
3) Box arrived Malaysia - +5
4) If cleared custom - +1 to 5 (depends on situations like weekend & public holiday)
5) If hold by custom - +4 to 6 (waiting for papers from customs to pick up box)
6) Orders updates, packing, deliver to you - +2 to 3
7) Parcel arrives at your doorstep - 1-2 days

Cleared custom - 16-21 days
Hold by custom - 19-23 days

Please take note that this is just an estimation of delivery time frame. It may vary depends on situations that beyond our control like weekend, public holiday, emergency (one of us got sick or anything) or custom clearance.

For any orders that meant for special ocassion like wedding, birthday or anniversary, please place your order 1-2 months earlier as we are not responsible for any late delivery.

How to register:

1. Click Log In
2. Fill in necessary info
3. DO NOT FORGET to 'check' or 'tick' the top 3 boxes on top which are:

Validated email: Has this email address been validated (through confirmation email)?
Message form: Check this to allow receiving emails through a message form.
Notifications: Check this to receive a notification whenever someone else comments on one of your posts.

The validated email is important for you to confirm your email address to log in as member.

What is the benefit register as member?

1. You can send comment without to type 'the security code' which is annoying sometimes.
2. You get update on new posts in the Ronasofia, so you won't miss anything

You can change your profile anytime by clicking your name on the top right side of the website dropdown menu.

If you're a new member, please ensure to add my email address rona@ronasofia.com to your address book, so it will not go into spam folder.

Let me know if you have any other questions.

Happy shopping and thanks!

Ronasofia

This will be helpful

http://www.worldwidemetric.com/metcal.htm

FOR CLOTHING CONVERSION
http://www.onlineconversion.com/clothing_womens.htm

Click this link:

http://www.zappos.com/measure.zhtml

Thanks.

All items that has been shipped considered out of my control. You have 30 days to inform me if you do not receive the item, otherwise it consider lost and I won't be responsible for it. All tracking numbers will be provided and it up to you to check the status from time to time.

Thank you.

Ladies,

Just to let you know that before I send out items, I always check the condition of the items, then Rose will do the same. I always want to make sure I deliver quality and good condition of goods.

I will be not responsible if the items damaged on the way of shipment. ALL SALES ARE FINAL.

Thank you for your understanding.

General and Woman Items:
rona@ronasofia.com

Shipping and Tracking:
rose@ronasofia.com

Men Items:
kal@ronasofia.com

Thank you.